CRM -8.7% After Disappointing Earnings
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CRM -8.7% After Disappointing Earnings

CRM plunges 8.7% after-hours on disappointing quarterly results, biggest loser. US markets await tomorrow's openings, with **$150** key level to watch for **CRM**.

3 min readApril 24, 2026

CRM stock plummeted 8.7% in after-hours trading following the release of its quarterly earnings report, which fell short of analyst expectations. The company reported **$1.21** in earnings per share, missing the **$1.24** consensus estimate. This significant drop in **CRM**'s stock price has US investors on high alert, wondering what this means for the future of the company and the broader market.

What's Happening Right Now

As of the after-hours session, **CRM** was trading at **$138.50**, down from its closing price of **$151.56**. Other notable movers in the after-hours session included **NVDA**, up **2.5%**, and **AAPL**, down **0.5%**. The **S&P 500** and **Dow Jones** futures were also slightly lower, indicating a potentially weak opening for US markets tomorrow.

Why It Matters for US Investors

The disappointing earnings report from **CRM** has significant implications for US investors, particularly those with exposure to the cloud computing and software sectors. With **CRM** being a major player in these spaces, its struggles could have a ripple effect on other related stocks, such as **MSFT** and **GOOGL**. Furthermore, the earnings miss may lead to a reevaluation of the company's valuation, which could result in a further decline in its stock price if investors lose confidence in **CRM**'s growth prospects.

What Analysts Are Saying

Analysts are weighing in on the **CRM** earnings report, with many expressing concern over the company's ability to sustain its growth momentum. **Goldman Sachs** analyst, **Heather Bellini**, noted that the earnings miss was largely due to **CRM**'s struggles in its **Sales Cloud** segment, which saw a **10%** decline in revenue. Meanwhile, **Morgan Stanley** analyst, **Keith Weiss**, maintained his **$160** price target for **CRM**, citing the company's strong track record of innovation and customer acquisition.

Key Takeaways

  • **CRM** stock plummeted **8.7%** in after-hours trading following disappointing quarterly earnings.
  • The company reported **$1.21** in earnings per share, missing the **$1.24** consensus estimate.
  • US investors should watch for the **$150** key level in **CRM** stock tomorrow, as a break below this level could lead to further declines.

Frequently Asked Questions

What were the main reasons for CRM's earnings miss?

According to analysts, the main reasons for **CRM**'s earnings miss were its struggles in the **Sales Cloud** segment, which saw a **10%** decline in revenue, and increased competition in the cloud computing space.

How will CRM's earnings report affect other US stocks?

**CRM**'s earnings report could have a ripple effect on other related stocks, such as **MSFT** and **GOOGL**, particularly if investors lose confidence in the company's growth prospects.

What is the outlook for CRM stock going forward?

The outlook for **CRM** stock is uncertain, with some analysts maintaining their bullish stance on the company's long-term growth prospects, while others are more cautious, citing the earnings miss and increased competition in the cloud computing space.