Frequently Asked Questions

Everything you need to know about WealthClaude

Getting Started

WealthClaude is an AI-powered financial intelligence platform that helps you track your portfolio, analyze your investments, and make smarter financial decisions. We combine real-time market data with advanced analytics and AI insights to give you a complete picture of your financial health.

Simply create an account, connect your brokerage or upload your transaction history, and WealthClaude will automatically calculate your holdings, performance, and provide personalized insights. The entire setup takes less than 5 minutes.

You can upload transaction history from any brokerage in CSV format. We support standard formats from Fidelity, Charles Schwab, TD Ameritrade, Robinhood, E*TRADE, Vanguard, and most other major brokerages. Manual entry is also available.

Absolutely. We use bank-level 256-bit encryption for all data transmission and storage. We never store your brokerage credentials, and your financial data is encrypted at rest. We're SOC 2 compliant and undergo regular security audits.

Plans & Pricing

The Free plan includes portfolio overview, holdings tracking, transaction history, heat maps, and stock comparison tools. It's perfect for getting started and understanding your basic portfolio metrics.

Pro ($5.99/month) unlocks performance analytics, detailed portfolio breakdowns, trade analysis, goal tracking, and priority support. Pro users also get access to advanced charts and historical performance data.

Premium ($9.99/month) includes everything in Pro plus our AI portfolio assistant. Get personalized insights, smart rebalancing recommendations, and unlimited AI-powered queries about your portfolio. It's like having a financial advisor in your pocket.

Yes! Pro monthly subscriptions come with a 7-day free trial. You can explore all Pro features risk-free, and cancel anytime before the trial ends if it's not for you.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the end of your current billing period.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. We also support Apple Pay and Google Pay.

Portfolio & Analytics

Your portfolio value is calculated using real-time market prices from major exchanges. We multiply your share count by the current market price for each holding and sum the totals. Prices are updated throughout market hours.

We use time-weighted returns (TWR) to calculate your performance, which accounts for the timing and size of your contributions. This gives you an accurate picture of how your investments are performing independent of cash flows.

Our rebalancing tool helps you maintain your target asset allocation. Set your desired percentages for each holding, and we'll show you exactly what to buy or sell to get back on track. Pro users also get tax-aware recommendations.

Portfolio values update in real-time during market hours (9:30 AM - 4:00 PM ET). After-hours and pre-market data is also available. Historical data and analytics are recalculated daily.

Yes! You can create multiple portfolios to track different accounts or investment strategies separately. Each portfolio has its own analytics and insights.

AI Assistant

Our AI assistant can answer questions about your portfolio, explain market trends, provide personalized insights, suggest rebalancing strategies, and help you understand complex financial concepts. It's trained on financial data and has context about your specific holdings.

The AI provides educational information and analysis based on your portfolio data. It's designed to help you make more informed decisions, but it's not a replacement for professional financial advice. Always consult with a qualified advisor for major financial decisions.

Premium users get unlimited AI queries. The AI assistant is available 24/7 and can handle complex, multi-part questions about your investments and financial goals.

Security & Privacy

We use industry-leading security practices including 256-bit SSL encryption, secure data centers, regular security audits, and strict access controls. Your data is encrypted both in transit and at rest.

Never. Your financial data is yours alone. We don't sell, share, or monetize your personal information. Our business model is based on subscriptions, not data harvesting.

Yes, you can delete your account and all associated data at any time from your profile settings. Once deleted, your data is permanently removed from our systems within 30 days.

We don't connect directly to your brokerage accounts. You upload transaction data via CSV files, which means we never have access to your brokerage credentials or the ability to make trades on your behalf.

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